Help Center

Everything you need to know about sending and managing your files with ZappFiles. Browse the categories below or use the sidebar to jump to a specific topic.

Getting Started

The basics of uploading and sharing files.

→Selecting Files
→Sending Files
→Upload Settings

Features

Learn about file previews, templates, analytics, and more.

→File Previews
→Download Page Templates
→Automatic Zipping
→Download Analytics
→Folder Support
→File Size Limits

Transfers

Manage your uploads after sending.

→Transfer Management
→Upload History

Customization

Brand your download pages and use your own domain.

→Download Page Branding
→Custom Subdomain

Account

Plans, upgrading, and billing.

→Plans
→Upgrading Your Plan
→Billing

Security

How we protect your files and data.

→Encryption and Privacy
→No AI Policy

Troubleshooting

Fixing common issues with uploads and downloads.

→Upload Issues
→Download Issues