Creating a Request
Sending files is great, but sometimes you need it the other way around. File requests let you generate a private upload link that anyone can use to send files to you. The person on the other end doesn't need an account, doesn't need to install anything, and doesn't need any technical know-how. They open the link, drop their files in, and they're done.
Where to create a request
Sign in to your account and head to the Requests page from the navigation menu. You'll see a two-pane layout: the form on the left is where you create new requests, and the list on the right shows everything you've created before.
Give your request a title
The title is shown to whoever opens your link, so use something they will recognise. "Wedding photos from Saturday", "Q3 design files", or "Tax documents 2026" all work well. A clear title removes any confusion about what they're sending and to whom.
The title also helps you stay organised. If you create multiple requests over time, the titles are how you'll find a specific one in your request history.
The link stays open until you close it
There's no expiry to set. A request link keeps accepting files until you turn off "Accepting uploads" or delete the request, so one link can collect files for a whole project.
The files run on a clock of their own: each submission is kept for 30 days from the day it arrives. The request's detail page shows the date for every submission, so download what you want to keep before then.
Generate the link
Click "Create request link" and ZappFiles immediately generates a unique URL for you, with a "Copy link" button right under it. Each link is unguessable and tied only to this specific request, so it stays private to whoever you share it with.
The new request also appears in your list, where you can open it to watch submissions come in. Click "New request" to set up another one straight away.