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Help Center/iOS App/Your Account on iPhone

Your Account on iPhone

The Settings tab in the ZappFiles app is where you check your account details, see your current plan, sign out, or delete your account entirely. It's short on purpose. Most account management happens on the web, and the app focuses on the parts that make sense from a phone.

Your profile

The top of the Settings tab shows your name and email, whichever ones you signed in with via Apple, Google, or email/password. If something looks off, sign out and back in with the right account, or update your name through the social provider you used.

Plan information

Below your profile is your current plan, with the maximum upload size and longest expiry it allows. Free, Pro, and Max all show here, along with what you can do on each tier.

To change plans, head to zappfiles.com on a browser. Plan upgrades and downgrades aren't handled inside the app; they're part of your account on the web, and any change you make there shows up in the app immediately.

Useful links

Settings has shortcuts to the web app, contact support, terms of service, and privacy policy. Tapping any of them opens the relevant page in your default browser. They're there as a safety net for cases where you need the full web flow.

Signing out

Tap Sign Out at the bottom of Settings to log out from this device. Your account stays intact. Your uploads, history, and plan are untouched, and you can sign back in later. If you're also logged in on the web or on another device, those sessions stay active.

Deleting your account

Below Sign Out is Delete Account. Tapping this asks for two confirmations because the action is permanent. When you confirm, we delete your account from our authentication provider, remove all your uploads and the files behind them from cloud storage, cancel any active subscription, and clear your account record from our database.

Active share links you've sent stop working immediately because the underlying files are gone. There's no undo. If you just want to take a break and come back later, sign out instead.