Password Protection
Add a password to your transfer so only people who know it can see and download your files. This is perfect for sensitive work, client deliverables, and anything you don't want exposed if the link ever gets forwarded or guessed.
Who can use it
Password protection is available on Pro and Max plans. If you are on the free plan, you can upgrade your plan to unlock it.
How to add a password
In the upload settings panel next to your file list, you will see a lock button in the row of quick options. Click it, enter the password you want to use, and save. The lock icon turns blue to show that a password has been set. You can update or remove the password from the same place at any time before sending.
When your upload is finished, share the download link and the password with your recipient. We recommend sending them through separate channels - for example, the link by email and the password by message - so that one leaking does not expose the other.
What recipients see
When someone opens a protected download link, they are greeted by a lock screen asking for the password. File names, previews, and download buttons are hidden until the correct password is entered. Once unlocked, the page works exactly like a normal download page.
If your recipient refreshes the page in the same browser tab, they stay unlocked for a short period so they don't have to type the password again. Closing the tab or waiting longer will require them to enter it once more.
Managing a password after sending
You can change or remove the password on an existing transfer from your upload history. Open the transfer, go to the password section, and either set a new password or remove the existing one. Changes take effect immediately for new download attempts.
How the password is stored
We never store the password you choose in plain text. It is hashed before it is saved, using the same kind of one-way hashing used for login systems, which means even we cannot read it. If you forget the password, it cannot be recovered - you will need to set a new one.
Tips for choosing a good password
- Use something your recipient can type without too much friction.
- Avoid obvious choices like the project name or your company name.
- Share the password through a different channel than the download link.
- For extra peace of mind, combine password protection with delete after download so the files disappear after the first successful download.
Related protections
Password protection works alongside our other security features. Files are always encrypted in transit and at rest, and every transfer has an expiry date. Read more in our Encryption and Privacy guide.