Free users get 5GB of storage!

Security & privacy

Keep your files safe and private

ZappFiles protects client deliveries with transport encryption and encryption at rest on AWS. You control who gets access, how long links live, whether downloads require a password on paid plans, and which region stores your content. Security stays out of the way so handoffs feel simple for clients.

Send large filesSee pricing
Encryption in transit and at rest
Uploads and downloads use TLS. Files are encrypted with AES‑256 at rest on AWS. You get modern protection without extra steps.
Expiry and auto‑delete
Set an expiry window that fits the project. Enable automatic deletion after the first download when privacy matters most.
Regional storage
We route to the nearest region by default for speed. Premium lets you choose a storage region to match client proximity or preferences.
Password protection on paid plans
Add a password for an extra layer of access control. Share it out‑of‑band with your client for best security.

Compliance And Trust

ZappFiles operates on AWS and follows the same core security principles used by leading file transfer platforms: encryption in transit, encryption at rest, least‑privilege access, and clear retention controls. We design our architecture to align with frameworks such as ISO/IEC 27001 and SOC 2. As we grow, we plan to undergo independent audits and will publish details here.

Security That Stays Out Of The Way

Protecting client work should not slow delivery. ZappFiles uses TLS to secure transfers and AES‑256 at rest on AWS. Controls for expiry, automatic deletion, regional storage, and password protection on paid plans live right where you need them. You keep creative momentum while the platform handles the guardrails your clients expect.

Share by link for speed or send a download email directly from ZappFiles. Add a clear title so the handoff is recognizable at a glance. Choose a short expiry for time‑sensitive work or a longer window on paid plans. When privacy is essential, enable auto‑delete after the first download.

See how sharing works
ZappFiles screenshot

Privacy By Default

ZappFiles does not sell personal data. We collect the minimum needed to operate the product and keep your account secure. Your files are used only to provide the service and are not used to train AI models. Clear privacy commitments matter for creatives and clients alike.

If you need tighter boundaries for a sensitive handoff, set a short expiry, require a password on paid plans, and enable auto‑delete after the first download. The controls are simple and designed to keep projects moving without compromising trust.

Read our Privacy Policy
ZappFiles screenshot

Deliver with confidence

Share a link or send a download email. Set the right expiry, require a password on paid plans, and choose a storage region that fits your client. ZappFiles keeps delivery simple and secure so you can keep creating.

Share your filesSee pricing
Learn more about file sharing, and manage everything in your user dashboard.

FAQs

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Reach out to our customer support team.

No. We do not sell personal data and we do not use customer files to train AI models.

Transfers use TLS to protect data in transit. Stored files are encrypted with AES‑256 at rest on AWS.

Yes. By default, we select the closest region for speed. Premium plans let you choose a region manually, which can improve client download performance.

Yes. By default, we select the closest region for speed. Premium plans let you choose a region manually, which can improve client download performance.

Soon on paid plans. Add a password to restrict access and share it out‑of‑band for best security.

The quickest way to share your files through ZappFiles is by zipping them before you upload them. This way, they don’t need to be archived or compressed by us, which will save you significant time in the process. Don’t want to zip? No problem, we will do it for you, but your upload takes a little more time.

You don’t need to sign up to use our service. You can use it for free, forever. Having said that, you can signup for free, and get a little more data. If you need to send really large files, we do ask a small monthly fee to help you and cover our costs.

It’s not a problem if you don’t enter your email when sending files. You will just have to make sure that you copy the download link after uploading. You will not receive the download link in your email inbox, only if you entered your email address or signed up.

Isn’t it annoying when your clients or colleagues can identify your files? By setting your own title you give extra security and visibility to your files. The people you share your download link with will understand what your files are about.

The link stays active as long as you selected in the “Details” tab in the upload window. If you register for free, your link can stay active for a little longer. If you need even longer expiry dates, you’ll need our Pro our Max plan.

To make sure your files are stored where you want, you can select where we store your files. You’re able to select USA, Europe and Asia. We will make sure your files are safely stored on servers in your selected region. Don’t worry, after your files expiry, they are automatically deleted from these servers.

If you don’t leave the receivers email, they will not receive the download link in their inbox. You can just copy and share the download link as you please. If you do leave the email address, we will send a download link, so you don’t need to. Not to worry, we will not be sending any other emails to that address.

Your files are automatically deleted when they expire. If you want to delete them before that, you can upgrade to our Pro or Max plan. Here you will find a dashboard with all your past uploads, and you can delete them whenever you like!