Sent doesn't mean out of your hands

Sending the files is step one. ZappFiles keeps every transfer manageable after that: see what's live, watch downloads come in, fix what needs fixing, and collect the files coming back to you.

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The ZappFiles dashboard with stat tiles for active transfers, downloads, storage, and open requests above recent transfers and file requests

Sign in and you already know where things stand

The dashboard is the home screen of your account, on every plan. The numbers that matter sit up top, and your recent work is one click from its full detail view.

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Four numbers, always in view

Active transfers
How many of your transfers are still live and downloadable right now, with expired ones filtered out automatically.
Total downloads
Every download across all of your transfers, added up. A quick read on how much your work is actually being picked up.
Storage used
Your live uploads plus the files people have sent to your requests, counted against your plan's allowance.
Open requests
How many of your file requests are still accepting uploads, so you know what's out there waiting for a reply.
Sent and received

Both sides of every file, side by side

Your most recent transfers sit next to your open file requests, so the work going out and the files coming back share one screen. Copy any link without leaving the page.

Learn about file requests
The ZappFiles uploads page with a searchable, sortable table of transfers showing files, downloads, size, expiry, and status
Your history

Find any transfer in seconds

The uploads page lists everything you've ever sent, with search and sortable columns for title, files, size, downloads, expiry, and status. Your filtered view lives in the URL, so a search can be bookmarked. Select a batch to delete in one go.

How upload history works
A ZappFiles transfer detail page with an editable title, days till expiry, an add files tile, and a grid of file previews
Edit after sending

Fix it without resending

Sent the wrong version, or forgot a file? On Pro and Max you can rename a transfer, add files or folders, and remove what doesn't belong, all while the link stays the same. You can even add files to an expired transfer to bring it back to life.

Managing transfers explained
Download logs

Know it landed, without asking

Every transfer shows its download count. Pro and Max add a per download log with the location and time of each one, so you can tell whether the client in Berlin got the files before the call.

About download analytics
Storage

Know your headroom before you hit it

A storage meter shows exactly how much of your plan you've used, counting both your live uploads and the files submitted to your requests. No surprises when you go to send something big.

How storage works

The overview is free, the control grows with you

The dashboard, uploads page, and requests come with every account. Pro and Max add editing after send, per download logs, and a custom domain that shows off right on your dashboard.

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FAQs

Can’t find the answer you’re looking for?
Reach out to our customer support team.

Everyone. The dashboard is the home screen you land on the moment you sign in, on every plan including free. The uploads and requests pages are there for everyone too.

On Pro and Max, yes. Open the transfer and rename it, add files or folders, or remove files you didn't mean to include. The link your client already has stays exactly the same, so there's nothing to resend.

Every upload shows its download count. Pro and Max add a full download history per transfer: each download is logged with its location and time, so you know the files landed without asking.

The uploads page has search plus sortable columns for title, files, size, downloads, expiry, and status. The filtered view is kept in the URL, so you can bookmark a search or send it to yourself.

Yes. The dashboard lists your open file requests next to your sent transfers, with the number of submissions, files, and total size each one has collected. Sent and received sit side by side.

The storage meter shows used space against your plan limit, which is 15GB on Free, 1,000GB on Pro, and 2,000GB on Max. It counts both your live uploads and the files submitted to your requests.