File requests

Ask anyone to send you files

Sending files is great. Sometimes you need it the other way around. Create a private upload link, share it, and the files come straight to you. No account for them, nothing to install, no back and forth.

Create a requestSee pricing
How it works

One link does the asking

Generate a request link in one click and paste it wherever you talk to people. Whoever opens it can send you files in seconds, and every submission lands in one tidy place.

Create a request

No account for them

Whoever you send the link to just opens it, drops in their files, and hits send. Nothing to install, nothing to sign up for, no technical know-how needed.

Everything in one place

One link can collect from as many people as you like, and each submission is tagged with the sender's name and email. No more digging through your inbox to find who sent what.

You stay in control

Set an expiry so the link stops accepting files on your schedule, or flip the accepting-uploads toggle off the moment you have everything. Reopen it later if you need more.

Collect from a group

One link, as many people as you need

A single request link can gather files from your whole team, a roomful of wedding guests, or every client on a project. Each person can upload more than once, and every submission is tagged with their name and email so you can always tell who sent what.

What recipients see
Stay on top of it

Manage everything from one page

Every request has a detail page where submissions show up newest first. Download a batch as a single zip, preview images and videos before you commit, delete what you don't need, and search by sender, date, or file name when the list gets long.

How to manage submissions

From ask to download

1. Create the request

Give it a title the sender will recognise, pick how long the link should stay open, and hit create. ZappFiles generates a unique, unguessable link in one click.

2. Share it anywhere

Copy the link and paste it into email, chat, Slack, or a text message. We don't send anything on your behalf, so you decide exactly who gets it.

3. They upload, no account

The sender sees your title and email, picks files or a whole folder, adds their name, and hits send. The same smooth progress bar as a regular ZappFiles transfer.

4. You collect and download

Every submission lands in one list on the request's detail page. Download a batch as a zip, preview images and videos, or delete anything you don't need.

The honest comparison

Better than asking over email

The usual ways of getting files from someone leave you chasing attachments and managing account walls. A request link does the work for you.

Email attachmentShared drive inviteZappFiles request
Sender needs an accountNo, but tiny size capUsually sign-in requiredNever
Large files and foldersCaps out around 25MBYesUp to 250GB, folders intact
Everything in one placeScattered across your inboxDepends how it's organisedOne list, tagged by sender
You control the windowUntil you revoke accessExpiry plus a pause switch
Encrypted at restDepends on the inboxUsuallyAES-256, every file
Download as one zipManual selectionOne click
Private by default

Your link, your rules

Request URLs carry a long random token, so they aren't guessable and search engines never index them. Pause uploads when you're done, set an expiry, and free up space whenever you like. The files only ever go to you.

Limits and storage explained

FAQs

Can’t find the answer you’re looking for?
Reach out to our customer support team.

No. Anyone with the link can send you files without signing up or installing anything. They open the page, pick their files or a folder, add their email and optionally their name, and hit send. Even if they happen to have a ZappFiles account, it isn't required.

The maximum file size and the storage available both come from your plan, not the sender's. That means up to 5GB per file on Free, 50GB on Pro, and 250GB on Max. The upload page shows the sender a clear limit so they know up front.

They land in your account, on the request's detail page, and count against the same storage allowance as the files you upload yourself. You can free up space at any time by deleting old uploads or submissions you no longer need.

Yes. A single request link can collect files from as many people as you want, and each person can upload more than once. Every submission is stored separately and tagged with the sender's name and email, so you always know who sent what.

Any time. Turn off the accepting-uploads toggle and the link still opens, but anyone visiting sees a polite message that the request is closed. Set an expiry to close it automatically. Everything already submitted stays safe and downloadable, and you can reopen the request whenever you like.

Yes. Each request URL includes a long random token, so the link isn't guessable and only the people you share it with can use it. Search engines don't index the page, and anyone hitting an old or deleted link just sees a friendly not-found message.